Get to know my dedicated team

Each of us are committed to providing exceptional service. If you need to schedule an appointment, request service, or have a question about a policy or account, please don't hesitate to contact us.

Photo of Director of Operations and Client Service Jennifer E Sousa

Jennifer E Sousa

Director of Operations and Client Service

Jen has been with Northwestern Mutual since 2010.  After transferring from Connecticut in 2013, Jen has been supporting clients and operations for the practice.  Jen received her Associates Degree from Johnson & Wales in Marketing Management.  In her free time, she enjoys spending time with family and friends, painting, and cooking.

Photo of Norman William Gansert

Norman William Gansert

Norm joined our team at Northwestern Mutual in February of 2021 as a Financial Representative.  This came after a nearly 22 year career as a Senior Operations Manager with Bank of America.  He graduated and received his MBA from Bryant University.  

Photo of Director of Investment Management Jordan Hirsch

Jordan Hirsch

MBA

Director of Investment Management

Jordan has been with Northwestern Mutual since July 2016. Before Northwestern Mutual, Jordan worked at Fidelity Investments and another wealth management firm outside of Boston. He graduated from the University of Massachusetts Boston in 2012 with his BA in Management, and received his MBA from Suffolk University in 2018. Outside of work, Jordan enjoys spending time with his wife and son, exploring different towns in Maine and relaxing on the lake.

Photo of Investment Operations Associate Casey Conroy

Casey Conroy

Investment Operations Associate

Photo of Investment Operations Associate William Alfred Haggard

William Alfred Haggard

Investment Operations Associate