Sustainability and impact
Earning trust through governance and accountability.
We operate ethically, honestly, and transparently to safeguard our policyowners and clients.
Read the full reportContinuing a legacy of putting policyowners first
Our nearly 170-year history of delivering exceptional results has earned the trust of our policyowners and clients. This trust is fundamental to everything we do today and to our future.
The Northwestern Mutual difference
97% of our clients stay with us year over year
The percentage of our policyowners who stay with us year over year.1
A++ financial strength rating
AAA, Aaa, and AA+—we've earned the highest financial strength ratings awarded to life insurers from all four major rating agencies.2
$8.2B in dividends expected to be paid in 2025
in dividends expected to be paid in 20253
Operating in line with our mutual values
As a mutual company, we're organized and operated for the benefit of our policyowners. By administering our policies fairly and consistently, we foster strong policy persistency—a key indicator that we remain the financial security provider of choice for five million-plus Americans.
Setting high standards for how we do business
We act with integrity and comply with all applicable regulations and company policies to conduct business in the best interests of our clients. Find out more about Northwestern Mutual corporate governance.
Guidelines for Business Conduct
Everyone from trustees to managers and employees is expected to follow our Guidelines for Business Conduct, covering an array of ethical issues. An interactive guide covers field responsibilities.
Supplier Code of Conduct
Our suppliers must uphold principles, culture, and values that align with our dedication to ethical, responsible, and sustainable business practices.
Ethics Resource Center
Available to employees, vendors, contractors, and advisors, our Ethics Resource Center offers a confidential hotline to raise concerns and report possible misconduct, including anonymously.
Anti-Money Laundering Program
All appropriate personnel, whether employees or advisors, receive annual training to assist them in identifying red flags and escalating suspicious activity for further review and potential reporting.
Leading with integrity from the top
Accountability starts with our Board of Trustees, who lead by example from the top. Our trustees oversee the management of the business and affairs of the company.
Protecting your privacy and securing data
We take a comprehensive, multi-layered approach to protecting privacy and securing data. Our longstanding information protection practices continue to evolve to meet the opportunities and challenges of a digital world.