Customer Privacy Notices
- The Northwestern Mutual Life Insurance Company
- Northwestern Long Term Care Insurance Company
- Northwestern Mutual Investment Services, LLC (NMIS) & Northwestern Mutual Wealth Management Company (NMWMC)
The Northwestern Mutual Life Insurance Company
Printable Version: The Northwestern Mutual Life Insurance CompanyFacts: What does The Northwestern Mutual Life Insurance Company (Northwestern Mutual) do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal and state laws give consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully understand what we do.
What?
The types of personal information we collect and share depend on interactions, product's or services you have with us. This information can include:
- Personal information and identifiers:name, social security number, date of birth
- Demographics: age, disability status, citizenship, gender
- Professional or employment information: income, employment history
- Education information: school records, degree, academic achievements
- Financial information: bank accounts, investment or brokerage accounts, assets/debts, account balances
- Medical information: medical history, medical questionnaires
- Biometric Information: for information protection, fraud prevention, or authentication
- Internet or network activity: browser & search history, interactions, IP address
- Profile information: profiles reflecting a person's preferences such as interests, hobbies, characteristic tendencies, behaviors, or attitudes
- Product information: policy/account number, policy/account values
- Audiovisual information: video & audio recordings
How?
All financial companies need to share customer personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer information; the reasons Northwestern Mutual chooses to share; and whether you can limit this sharing.
Which type of annuity will help you meet your goals best?
| Reasons we can share your personal information | Does Northwestern Mutual share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes—such as for holistic financial planning, to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus, cybersecurity and fraud prevention, and as otherwise authorized or required by law | Yes | No |
| For our marketing purposes—to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | No | No |
| For our affiliates' everyday business purposes—information about your transactions and experiences | Yes | No |
| For our affiliates' everyday business purposes—information about your creditworthiness | Yes | Yes* |
| For our affiliates to market to you | Yes | Yes |
| For nonaffiliates to market to you | No | No |
| As authorized by you | Yes | Yes** |
To limit our sharing
Call (866) 950-4644 and when prompted say limit sharing.
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions
Call (866) 950-4644 and when prompted say privacy or go to NorthwesternMutual.com.
Who we are
Who is providing this notice?
This privacy notice is provided by The Northwestern Mutual Life Insurance Company.
What we do
How does Northwestern Mutual protect my personal information?
To protect your personal information from unauthorized access and use, we use technical, administrative, and physical controls that comply with federal and state law.
How does Northwestern Mutual collect my personal information?
We collect your personal information, for example, when you or your authorized representative:
- interact with our websites or mobile application.
- seek to find an advisor.
- engage in factfinding, planning or recommendations.
- apply for a product or make a claim.
- aggregate your accounts.
- communicate and transact with us, including members of our Field Sales Force.
We also collect your personal information from others, such as from affiliates, service providers, individual referrals, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
- sharing for affiliates' everyday business purposes—information about your creditworthiness.
- affiliates from using your information to market to you.
- sharing for nonaffiliates to market to you.
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.
Definitions
Affiliates
Our Sharing Affiliates include Northwestern Long Term Care Insurance Company, Northwestern Mutual Investment Services, LLC, Northwestern Mutual Wealth Management Company, and, for purposes of privacy and information sharing, the network offices of our Field Sales Force. Our Field Sales Force is made up of independent contractors, including financial representatives and their staff, all of whom sell our products and services.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies. For example, we use other companies to perform business functions for us or as requested or authorized by you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Northwestern Mutual does not joint market.
Other important information
*With your authorization, information relating to creditworthiness that affects your insurability may be shared with your financial representative.
**If you need assistance revoking your authorization, please contact the Privacy Office at
DL–privacy@northwesternmutual.com or 414-665-6042.Request for access, correction, or deletion: We honor written, verifiable requests asking to learn the nature and substance of personal information recorded in our files that is reasonably locatable and retrievable, to see or obtain a copy of that information, and to learn the categories of those to whom we have disclosed the information. We do so voluntarily and when required by law. If you believe that any of our records are inaccurate, you may notify us in writing of any corrections, amendments, or deletions that you believe should be made, and we will review and respond to that request. You may exercise these rights or obtain additional information by submitting a request at https://ConsumerRightsRequest.nm.com/ or by writing to: Privacy Office, The Northwestern Mutual Life Insurance Company, 720 E. Wisconsin Ave., Milwaukee, WI 53202. For our customers residing in VT, we will not disclose information about your creditworthiness to our affiliates other than as permitted by Vermont law, unless you authorize us to make those disclosures.
For our HIPAA covered products, our separate Notice of Privacy Practices describes how we collect, use, and share your protected health information. If you would like a copy of that Notice, please visit NorthwesternMutual.com/privacy-notices or contact our Privacy Official at Northwestern Mutual Long Term Care Insurance Company, 720 E. Wisconsin Ave., Milwaukee, WI 53202 or 414-661-2510.
For additional information about our privacy related insurance practices, please view our Supplemental Notice of Insurance Information Practices on NorthwesternMutual.com.
For NV residents, we are providing this notice pursuant to state law. If you do not want to receive unsolicited calls from us, you have the right to request that your number be placed on our internal do not call list. To exercise this right or if you have questions, please contact us at (866) 950-4644, via mail at Do Not Call Compliance, The Northwestern Mutual Life Insurance Company, 720 East Wisconsin Ave., Milwaukee, WI 53202, or via email at DoNotCallForm@NorthwesternMutual.com. You may also contact the NV Attorney General for information on this law at 702-486-3132, via mail at 100 North Carson Street, Carson City, NV 89701, or via email at AgInfo@ag.nv.gov.
50–0142 (REV 02/2025)
Northwestern Long Term Care Insurance Company
Printable Version: Northwestern Long Term Care Insurance CompanyFacts: What does Northwestern Long Term Care Insurance Company (NLTC) do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law give consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the interactions, products, or services you have with us. This information can include:
- Personal information and identifiers: name, social security number, date of birth
- Demographics: age, disability status, citizenship, gender
- Professional or employment information: income, employment history
- Education information: school records, degree, academic achievements
- Financial information: bank accounts, investment or brokerage accounts, assets/debts, account balances
- Medical information: medical history, medical questionnaires
- Biometric Information: for information protection, fraud prevention, or authentication
- Internet or network activity: browser & search history, interactions, IP address
- Profile information: profiles reflecting a person's preferences such as interests, hobbies, characteristic tendencies, behaviors, or attitudes
- Product information: policy/account number, policy/account values
- Audiovisual information: video & audio recordings
How?
All financial companies need to share customer personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer information; the reasons NLTC chooses to share; and whether you can limit this sharing.
Which type of annuity will help you meet your goals best?
| Reasons we can share your personal information | Does NLTC share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus, cybersecurity and fraud prevention, and as otherwise authorized or required by law | Yes | No |
| For our marketing purposes—to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | No | No |
| For our affiliates' everyday business purposes—information about your transactions and experiences | No | No |
| For our affiliates' everyday business purposes—information about your creditworthiness | No | No |
| For our affiliates to market to you | No | No |
| For nonaffiliates to market to you | No | No |
| As authorized by you | Yes | Yes* |
Questions
Call (866) 950-4644 and when prompted say privacy or go to NorthwesternMutual.com.
Who we are
Who is providing this notice?
This privacy notice is provided by The Northwestern Mutual Life Insurance Company.
What we do
How does NLTC protect my personal information?
To protect your personal information from unauthorized access and use, we use technical, administrative, and physical controls that comply with federal and state law.
How does NLTC collect my personal information?
We collect personal information, for example, when you or your authorized representative:
- interact with our websites or mobile application.
- apply for a product or make a claim.
- aggregate your accounts.
- communicate and transact with us, including or members of our Field Sales Force
We also collect your personal information from others, such as from affiliates, service providers, individual referrals, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
- sharing for affiliates' everyday business purposes—information about your creditworthiness.
- affiliates from using your information to market to you.
- sharing for nonaffiliates to market to you.
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions
Affiliates
Our Sharing Affiliates include The Northwestern Mutual Life Insurance Company, Northwestern Mutual Investment Services, LLC, Northwestern Mutual Wealth Management Company, and, for purposes of privacy and information sharing, the network offices of our sales force. Our sales force is made up of independent contractors, including financial representatives and their staff, all of whom sell our products and services.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies. For example, we use other companies to perform business functions for us or as requested or authorized by you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. NLTC does not jointly market.
Other important information
*If you need assistance revoking your authorization, please contact the Privacy Office at
DL–privacy@northwesternmutual.com or 414-665-6042.We honor written, verifiable requests, asking to learn the nature and substance of personal information recorded in our files that is reasonably locatable and retrievable, to see or obtain a copy of that information, and to learn the identity of those to whom we have disclosed the information. We do so voluntarily and when required by law. If you believe that any of our records are inaccurate, you may notify us in writing of any corrections, amendments, or deletions that you believe should be made, and we will review and respond to that request. You may exercise these rights or obtain additional information by submitting a request at https://ConsumerRightsRequest.nm.com/, or by writing to: Privacy Office, Northwestern Long Term Care Insurance Company, 720 E. Wisconsin Ave., Milwaukee, WI 53202. For our customers residing in VT, we will not disclose information about your creditworthiness to our affiliates other than as permitted by Vermont law, unless you authorize us to make those disclosures.
For our HIPAA covered products, our separate Notice of Privacy Practices describes how we collect, use, and share your protected health information. If you would like a copy of that Notice, please visit NorthwesternMutual.com/privacy-notices/ or contact our Privacy Official at Northwestern Mutual Long Term Care Insurance Company, 720 E. Wisconsin Ave., Milwaukee, WI 53202 or 414-661-2510.
For additional information about our privacy related insurance practices, please view our Supplemental Notice of Insurance Information Practices on NorthwesternMutual.com.
For NV residents, we are providing this notice pursuant to state law. If you do not want to receive unsolicited calls from us, you have the right to request that your number be placed on our internal do not call list. To exercise this right or if you have questions, please contact us at (866) 950-4644, via mail at Do Not Call Compliance, Northwestern Long Term Care Insurance Company, 720 East Wisconsin Ave., Milwaukee, WI 53202, or via email at DoNotCallForm@NorthwesternMutual.com. You may also contact the NV Attorney General for information on this law at 702-486-3132, via mail at 100 North Carson Street, Carson City, NV 89701, or via email at AgInfo@ag.nv.gov.
60-0012-50 (REV 02/2025)
Northwestern Mutual Investment Services, LLC and Northwestern Mutual Wealth Management Company
Facts: What do Northwestern Mutual Investment Services, LLC (NMIS) and Northwestern Mutual Wealth Management Company (NMWMC) do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal and state laws give consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on interactions, products, or service you have with us. This information can include:
- Personal information and identifiers: name, social security number, date of birth
- Demographics: age, disability status, citizenship, gender
- Professional or employment information: income, employment history
- Education information: school records, degree, academic achievements
- Financial information: bank accounts, investment or brokerage accounts, assets/debts, account balances
- Biometric information: for information protection, fraud prevention, or authentication
- Internet or network activity: browser & search history, interactions, IP address
- Profile information: profiles reflecting a person's preferences such as interests, hobbies, characteristic tendencies, behaviors, or attitudes
- Product information: policy/account number, policy/account values
- Audiovisual information: video & audio recordings
How?
All financial companies need to share customer personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customer information; the reasons NMIS and NMWMC choose to share; and whether you can limit this sharing.
Which type of annuity will help you meet your goals best?
| Reasons we can share your personal information | Do NMIS & NMWMC share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes—such as for holistic financial planning, to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus, cybersecurity and fraud prevention, and as otherwise authorized or required by law | Yes | No |
| For our marketing purposes—to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | No | No |
| For our affiliates' everyday business purposes—information about your transactions and experiences | Yes | No |
| For our affiliates' everyday business purposes—information about your creditworthiness | Yes | Yes* |
| For our affiliates to market to you | Yes | Yes |
| For nonaffiliates to market to you | No | No |
| As authorized by you | Yes | Yes** |
To limit our sharing
Call (866) 950-4644 and when prompted say limit sharing.
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions
Call (866) 950-4644 and when prompted say privacy or go to NorthwesternMutual.com.
Who we are
Who is providing this notice?
This privacy notice is provided by Northwestern Mutual Investment Services, LLC and Northwestern Mutual Wealth Management Company.
What we do
How do NMIS and NMWMC protect my personal information?
To protect your personal information from unauthorized access and use, we use technical, administrative, and physical controls that comply with federal and state law.
How do NMIS and NMWMC collect my personal information?
We collect personal information, for example, when you or your authorized representative:
- interact with our websites or mobile application.
- seek an advisor.
- engage in factfinding, planning or recommendations.
- apply for a product or service or open an account.
- aggregate your accounts.
- communicate and transact with us, including members of our Field Sales Force.
We also collect your personal information from others, such as from affiliates, service providers, individual referrals, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
- sharing for affiliates' everyday business purposes—information about your creditworthiness.
- affiliates from using your information to market to you.
- sharing for nonaffiliates to market to you.
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.
Definitions
Affiliates
Our Sharing Affiliates include The Northwestern Mutual Life Insurance Company, Northwestern Long Term Care Insurance Company, and, for purposes of privacy and information sharing, the network offices of our Field Sales Force. Our Field Sales Force is made up of independent contractors, including financial representatives and their staff, all of whom sell our products and services.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies. For example, we use other companies to perform business functions for us or as requested or authorized by you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Neither NMIS nor NMWMC jointly market.
Other important information
*With your authorization, information relating to creditworthiness that affects your ability to purchase one of our products or services may be shared.
**If you need assistance revoking your authorization, please contact the Privacy Office at
DL–privacy@northwesternmutual.com or 414-665-6042.We honor written, verifiable requests, asking to learn the nature and substance of personal information recorded in our files that is reasonably locatable and retrievable, to see or obtain a copy of that information, and to learn the identity of those to whom we have disclosed the information. We do so voluntarily and when required by law. If you believe that any of our records are inaccurate, you may notify us in writing of any corrections, amendments, or deletions that you believe should be made, and we will review and respond to that request. You may exercise these rights or obtain additional information by submitting a request at https://ConsumerRightsRequest.nm.com/, or by writing to: Privacy Office, NMIS/NMWMC, 720 E. Wisconsin Ave., Milwaukee, WI 53202. For our customers residing in VT, we will not disclose information about your creditworthiness to our affiliates other than as permitted by Vermont law, unless you authorize us to make those disclosures.
For additional information about our privacy related insurance practices, please view our Supplemental Notice of Insurance Information Practices on NorthwesternMutual.com.
For NV residents, we are providing this notice pursuant to state law. If you do not want to receive unsolicited calls from us, you have the right to request that your number be placed on our internal do not call list. To exercise this right or if you have questions, please contact us at (866) 950-4644, via mail at Do Not Call Compliance, The Northwestern Mutual Life Insurance Company, 720 East Wisconsin Ave., Milwaukee, WI 53202 or via email at DoNotCallForm@NorthwesternMutual.com. You may also contact the NV Attorney General for information on this law at 702-486-3132, via mail at 100 North Carson Street, Carson City, NV 89701, or via email at AgInfo@ag.nv.gov.
92-0237 (0102) (REV0225)