References to the "Northwestern Mutual Family of Companies," "Northwestern Mutual," "NM," "we," "us," "our," or "ours" within this Notice mean The Northwestern Mutual Life Insurance Company, Northwestern Long Term Care Company, Northwestern Mutual Investment Services Company, Northwestern Wealth Management Company, Northwestern Mutual Investment Management Company, and the network offices of our sales force. Our sales force includes the agents who sell our products and services, along with their staffs.
Defined Terms
For purposes of this Notice, the terms "Personal Information," "Notice at Collection," "consumer," "share," and "sell" have the same meaning as provided in the California Consumer Privacy Act of 2018 and the California Privacy Rights Act of 2020 (collectively, "CPRA").
California Privacy Policies
California residents can find additional details about our privacy practices within the following privacy policies:
The charts in the Information Collected section describe each category of Personal Information we may collect, along with examples of types of information falling into each of those categories when we collect Personal Information directly from you, including when you visit our NorthwesternMutual.com website or other websites owned by the Northwestern Mutual Family of Companies. Please note that the charts will not include entries when our websites offer functionality that doesn't result in us collecting any Personal Information. Also, for additional information about all categories of Personal Information collected by Northwestern Mutual and our Northwestern Mutual Family of Companies, please read our Privacy Notices.
Sale and Sharing of Personal Information:
We do not sell your Personal Information to third parties, but we may share your Personal Information for our marketing purposes. You have the right to opt out of this type of sharing by clicking on the "Do Not Sell or Share My Personal Information" link or by using an industry accepted opt-out preference signal.
Category of Personal Information
Examples
H. Internet or Network Activity
Browser or device information; browsing information; IP address; cookies, web beacons, pixel tags, and clickstream or other traffic data; and interaction with our websites, mobile app, and advertisements
Information Collected From You on All Pages Within NorthwesternMutual.com and Other Websites Owned by the Northwestern Mutual Family of Companies:
Category of Personal Information
Examples
H. Internet or Network Activity
Browser or device information; browsing information; IP address; cookies, web beacons, pixel tags, and clickstream or other traffic data; and interaction with our websites, mobile app, and advertisements
Information Collected From You When You Fill Out Find a Financial Advisor Forms:
Category of Personal Information
Examples
A. Personal Information and Identifiers
Name, email, phone number, zip code
B. Demographics
Age
C. Professional or Employment Information
Income or household income
H. Internet or Network Activity
Browser or device information; browsing information; IP address; cookies, web beacons, pixel tags, and clickstream or other traffic data; interaction with our websites and advertisements
J. Profile Information
Profiles reflecting a person's preferences, such as biggest or most important financial goal
Information Collected From You When You Use the Retirement Calculator located on NorthwesternMutual.com:
Category of Personal Information
Examples
A. Personal Information and Identifiers
Name, email, phone number, zip code
B. Demographics
Age, gender
C. Professional or Employment Information
Income or household income
E. Financial Information
Annual retirement contributions, total retirement savings
H. Internet or Network Activity
Browser or device information; browsing information; IP address; cookies, web beacons, pixel tags, and clickstream or other traffic data; interaction with our websites, mobile app, and our advertisements
Information Collected From You When You Use the Life Insurance Calculator located on NorthwesternMutual.com:
Category of Personal Information
Examples
A. Personal Information and Identifiers
Name, email, phone number, zip code
B. Demographics
Age, age of partner, number of children, age of youngest child, gender
C. Professional or Employment Information
Income, income of partner
E. Financial Information
Monthly expenses, mortgage amount, other debt, total assets
H. Internet or Network Activity
Browser or device information; browsing information; IP address; cookies, web beacons, pixel tags, and clickstream or other traffic data; interaction with our websites and advertisements
Information Collected From You When You Contact Us on Innovation.NorthwesternMutual.com:
Category of Personal Information
Examples
A. Personal Information and Identifiers
Name, email
H. Internet or Network Activity
Browser or device information; browsing information; IP address; cookies, web beacons, pixel tags, and clickstream or other traffic data; interaction with the our websites
J. Profile Information
Profile information about you that may be included with any attachments you submit
Information Collected From You When You Attend a Recruiting Event, Job Fair or Visit Jobs.NorthwesternMutual.com:
Category of Personal Information
Examples
A. Personal Information and Identifiers
Name, alias, date of birth, home address, driver's license number or state identification card, passport number, Social Security number, email address, contact information, physical or electronic signature
C. Professional or Employment Information
Salary, employment history, professional designations, veteran or military status, and other information collected from job applications or resumes
D. Education Information
School(s) attended, dates attended, degree(s) earned, academic achievements, transcripts and other information collected from job applications or resumes
H. Internet or Network Activity
Browser or device information; browsing information; IP address; cookies, web beacons, pixel tags, and clickstream or other traffic data; interaction with our websites
J. Profile Information
Profiles reflecting your preferences, such as interests, hobbies, characteristic tendencies, behaviors, attitudes, or aptitudes, including inferences drawn from Personal Information like browsing information and clickstream or other website traffic data
Information Collected From You When You Contact Us to Make a Privacy Request:
Category of Personal Information
Examples
A. Personal Information and Identifiers
Name, email, address, phone number, date of birth, last 4 digits of Social Security number
Information Collected From You When You Contact Us to Make a Privacy Request as an Authorized Agent:
Category of Personal Information
Examples
A. Personal Information and Identifiers
Name, email, address, phone number, date of birth, last 4 digits of Social Security number
We may use Personal Information we collect from you for one or more of the following purposes:
Marketing and advertising of our company and its products and services: information collected to offer NM products and services, personalize an individual's NM website or mobile app experience, and to deliver content or product and service offerings relevant to an individual's interests, including targeted ads and promotional offers.
Research & strategic development: information collected for business, product, strategy, and technological development, excluding marketing and advertising activities.
Legal / Compliance / Regulatory purposes: information collected to meet internal and regulatory compliance requirements, respond to regulatory exams, conduct internal and external audits, respond to subpoenas and other law enforcement requests, record keeping, and enforce or defend our rights and property.
Online auditing: auditing related to an interaction with a consumer and a concurrent transaction, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with standards that may apply.
Detecting and protecting: detecting and protecting against security incidents and malicious, deceptive, fraudulent, or illegal activity.
Debugging: activities to identify and repair errors in technological functionality.
Backups and archives: data that is kept to ensure business continuity, for historical reference, and to meet record-keeping obligations.
Analytic activities: analysis of data to improve NM marketing, advertising, websites, mobile app, products, and services; to complete behavioral research; to do other scientific research, reporting, or evaluation. Further, to enable us to continually improve on the content we offer you, as well as for purposes of personalization, analyzing user behavior, enhancing navigation, systems administration, site security, and fraud detection and prevention we capture IP addresses and track your activity on our websites.
NM-provided products and services: issuing and servicing of NM products and services, including but not limited to: customer service; verifying consumer information; responding to consumer requests; illustrations; applications; underwriting; issuance; transactions; claims processing; and account maintenance related to NM's insurance products, investment products and services, and financial planning.
Short-term, transient use: data collected, but not retained, other than to facilitate a one-time transaction or non-personalized advertising shown as part of a consumer's current interaction with the business when information is not disclosed to another third party or used to build a profile or to alter consumer experience outside of with the current interaction with the business.
For additional purposes that may be described to you at the time of collection.
For more detailed information about "Purposes of Collection and Disclosure of Personal Information" see our California Consumer Privacy Policy.
We have policies and practices requiring the secure deletion of Personal Information when there is no applicable regulatory retention requirement and we no longer have a business need to use the information for a purpose that is compatible with our disclosed purposes of collection. Personal Information that has been aggregated or deidentified so that it cannot reasonably be used to infer information about you or otherwise be linked to you may be retained indefinitely.
We may change this Notice from time to time. When we make changes to this Notice, we will post the updated Notice on the Privacy pages of our website and mobile app with a new "Last Updated" date. Any changes will become effective when we post the updated Notice. Your use of the website or mobile app following these changes means that you accept the updated Notice.
If you have any questions or comments about this Notice, the ways in which we collect and use your Personal Information, your rights regarding such use, or if you wish to exercise your California privacy rights, please do not hesitate to contact us by:
